Voice Responses: Capture Rich Context

Typing out long qualitative feedback on a mobile device is tedious. Respondents often write short, generic answers, or skip open-ended questions entirely. Public-Op's Voice Responses feature solves this bottleneck. We let participants record natural, spoken answers directly from their browsers, drastically boosting qualitative depth.

Conversational qualitative depth

When respondents speak instead of type, their answers are on average 4x longer and contain significantly richer context, emotion, and detail. Spoken feedback lets you capture genuine customer sentiment, verbatim brand opinions, and real-life problem descriptions that structured forms can never reveal.

Automated AI Transcription

You don't need to listen to hours of audio to extract value. Public-Op automatically processes every audio recording through high-accuracy AI speech-to-text transcription engines. Spoken answers are translated into clean text datasets instantly and displayed side-by-side with raw recordings.

Higher Mobile Completion Rates

Mobile devices are the main survey channel today, but typing on them is a major source of friction. Adding a secure, one-tap voice recorder button to open-ended questions reduces survey drop-off rates and makes it effortless for respondents to submit comprehensive, high-quality qualitative feedback.